Tuesday, 01 May 2018 15:22

ChicGeek Comment The End of ‘Influence’

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The End of 'Influence'

It feels like we’re one data breach, revelation or exposé away from deleting Facebook. Not to mention all the other platforms. Some of us have been on these social media channels for nearly a decade and we’re tired. Social media is starting to feel a bit of a chore and people are reassessing their relationship with it. The novelty factor is waning and it seems like we’re bored of seeing the same images repeated and, even those who’ve made it their business to ‘influence’, via social media - ‘Influencers’ - seem bored themselves of making and posting the same images.

“There’s definitely a sense of content and Facebook fatigue and more importantly, a loss of trust. As a first-gen blogger, it was trust that built our communities ten years ago and that was in no small part because at that time blogging was purely a passion project, not for commercial gain,” says Navaz Batliwalla, editorial consultant and blogger at Disneyrollergirl.net

“The reason social media content has become formulaic is down to the cynical commercialisation of it all. To reach mass eyeballs, your content has to be fairly mainstream which is why so many blogs and legacy media have adapted similar aesthetics and tones of voice. It’s diluted the uniqueness and personality. Inevitably, it becomes a slog to create that sort of formulaic content too, so the creators themselves get bored - and it shows.” says Batliwalla.

Instagram has clearly peaked and it being the centre of brands’ and people’s focus is changing. There are only so many flat-whites or magnolia trees people are going to be interested in. It’s all got very annoying and basic.

Instagram recently made changes so people can no longer manipulate engagement and artificially increase following. Those who think they’ve got more engagement than Elizabeth Taylor will now have to rely solely on the whims of their ‘followers’ and it’s almost certain they won’t be able to sustain their likes and followers in a market that is mature and growing bored.

“For me, the big content killer has been the algorithmic changes. Bloggers who relied on Instagram for their main income have panicked as their engagement plunged since the introduction of Instagram’s changes last year. I noticed certain tactics like comment pods and lengthy over-shary posts, a kind of desperate click-bait attempt to keep followers interested. It’s also the reason for so many more ‘look at me’-type posts because selfies and outfit posts tend to get better engagement on Instagram. But again, with certain influencers, it just doesn’t come naturally and it’s a turnoff to their followers.  I'’ve been there myself! Finally, the sheer volume of sponsored posts is exhausting to read. It’s too much.” says Batliwalla.

For me, it was when they allowed you to save your best Instagram Stories - ‘Story Highlights’ - that I felt like this had become a job and required too much thought, rather than something fun and interactive. The more things they introduce, the heavier it all becomes. You see people tapping away on their Facebook accounts on their phones on the train: liking pictures, commenting and keeping up. It’s like a full-time job. People will reduce the amount of their free time they spend on these sites.

Even the biggest ‘Influencers’ can’t rely on their numbers. Just look at people like Ella Mills - Deliciously Ella - 1.3m Instagram followers, closing her delis, Millie Mackintosh, reality star and influencer - 1.3m Instagram followers, folding her clothing line, and the ultimate influencer of all Victoria Beckham - 19.6m Instagram followers, made around 60 workers redundant recently after new investors ordered a review of the business.

We do have to acknowledge the green-eyed monster in the reporting of Influencers, especially by traditional press. These attractive people living their best life and getting paid to do it. Beats working in McDonald’s. But, it’s got crowded, they’re not cute forever and we’ve all seen that ‘wow’ picture before. Ultimately, unless they’re traditionally famous, have a respected talent or you fancy them, why the fuck do you care about what they are doing? It seems strange that so many people are supposed to care about people they don’t know. They don’t.

Christophe Brumby, Creative Strategist at Amplify (brand experience agency for clients like Facebook, Google and Spotify) says, “As publishers see their influence wane and as Influencers fight for control, everyone is taking matters in their own hands… What we are seeing as a result is a new age of convergence where publishers such as Refinery 29 are turning their staff into influencers and where influencers are starting their own publishing ventures with the likes of Street Dreams, a collective of creators rooted in photography, bringing their community offline through a print magazine, photo walks and shows. It may not be long before we see publishers and influencers teaming up together to maintain relevance with their audiences while reducing their dependence on social platforms.”

“Social media did not invent influence but in bringing the ‘social’ into traditional media, they dramatically changed the rules of the game. Social media have atomised and democratised influence, effectively transferring power from the traditional media to every individual user; turning everyone into a potential influencer capable of measuring their personal media value,” says Brumby.

“Despite a rise in marketing spend, many influencers argue that the current model is not sustainable as platforms and brands are taking advantage of a highly fragmented landscape where they do not hold much leverage as individuals. On the one hand, they are increasingly reliant on the platforms that ultimately own their audiences and dictate the rules of engagement, often feeling at the mercy of sudden algorithm changes," says Brumby.

In a recent article in the Financial Times about the death of Influencers, it quoted a fashion PR director saying, “Whatever you do — don't market yourself as an Influencer. Stick to journalism. That's a proper craft.” There's definitely a feeling of distancing themselves from the label 'Influencer'.

Robin James, digital content producer, Youtube creator and blogger says “I don’t use social media in my personal life. It’s not real life and I find it exhausting, It takes a lot from you without giving back and a feeling of you’re missing life. That said, there’s a flip side, Instagram Stories is the real side of what ‘Influencers’ are up to.”

“Audiences are going through Instagram double tapping without reading and being social media zombies. In terms of business, I produce stuff with more thought and heart and not just a pretty picture. That sort of production and quality of content will survive. I tried to take the production down slightly to be more connected to an audience and become a bit more raw,” he says.

James recently qualified as a barber to give himself more expertise in the grooming arena, “I decided to do that to have a lot more authority, and become an expert in an area. One was editorial and secondly, was commercially: I can do this, I can cut and style it. I trained for six months.”

So, what’s next? What would we do with all that spare time if we reduced our ‘socialising’?! I think there’s a place for something like Facebook, but more a Wikipedia model of philanthropy. Run just to wipe its face, it would be more like what a lot of people think Facebook is rather than a huge marketing site.

I think we’ll see a return to searched for, permanent, or as permanent as the internet allows, content. People looking for something and finding a trusted voice.

Everybody is striving for authority and longevity. I think those ‘Influencers’ who have nothing to say or say nothing with disappear. The rest will have to evolve to beyond just the visual and sound bites as the audience matures and also, no doubt, the next wave of young consumers will be into something else.

Will we see the end of thirsty attention seekers seeking validation on Instagram? Probably not, but I think it’s definitely had its moment. Marketeers, who always take a while to catch up, will continue to chuck money at this for a little while yet, but it’ll fall off soon. 

But where do we go next? Good print isn’t dead, but, ultimately, it’s digital. 

“I’ve noticed a renewed interest in long form content, more like essays. People are yearning to read blogs again. Informed opinions, observations, not just news and product reviews. I write a monthly insights email (called The Beauty Conversation) with two beauty industry colleagues and we’re nurturing our community to build trust and engagement.  It’s not about numbers at all, but the relevance and quality of our audience and our niche content.” says Batliwalla.

Everything has become so disposable and ultimately forgettable. This is the modern life we live, but it will bounce back, not fully, but partially.

Can you remember when you met somebody new and you’d say “What’s your Instagram?” That's stopped. I can’t be bothered anymore. It’s full and I don’t want to waste more of my time deleting accounts. As the Instagram hysteria subsides it will take the pressure off ‘reach’ and ;followers; and plateau into a record of pictures for genuine friendship groups. 

All those ‘Influencer Marketing’ companies that have popped up with have to move into digital marketing and have a broader scope. I used to joke that there were more platforms than Clapham Junction. It just doesn’t feel funny anymore.

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